100bet's Commitment

Responsible Gaming
with 100bet

At 100bet, the enjoyment of gaming should never come at too high a cost. We provide the tools, guidance and support every Malaysian user needs to enjoy a healthy, controlled and responsible betting experience.

This platform is for users aged 18 and above only
Flexible Deposit Limits
Self-Exclusion Available
24/7 Support
Age Limit Enforced
Why Does Responsible Gaming Matter?

Online wagering can be a fun form of entertainment when done responsibly. However, without proper control, it can negatively impact your finances, relationships, and mental health. That is why 100bet places responsible gaming at the core of how our platform operates.

We believe every user deserves a safe gaming experience. That is why we provide a range of easy-to-use self-control tools, ensuring users always remain in full control of their betting activity. From setting daily deposit limits to full self-exclusion options, all these features are accessible directly through your account.

As a platform operating in Malaysia, 100bet also cares about the local community. We work with relevant support organisations to ensure users who need help can access it easily and without stigma. Remember — asking for help is a sign of courage, not weakness.

Important Reminder: Wagering should be treated as entertainment only, not as a source of income or a way to resolve financial problems. Always set a budget you can afford to lose before you start playing.

Know Yourself

Ask yourself these questions. If you answer "yes" to two or more, you may need support.

1

Have you ever felt the need to bet with more money to get the same level of excitement?

2

Have you ever tried to stop betting but were unable to do so?

3

Has betting caused you to neglect your work, family or financial responsibilities?

4

Have you ever borrowed money or sold assets to fund your betting?

5

Do you feel anxious, irritable or stressed when you are not betting?

If you need help, contact the 100bet support team via email at [email protected]. We are ready to help you activate self-control tools or recommend suitable assistance resources.

Self-Control Tools at 100bet

All these tools are available free of charge to every registered 100bet user. You can activate them at any time through your account settings.

Daily / Weekly Deposit Limits

Set the maximum amount you can deposit within a daily, weekly, or monthly period. Once the limit is reached, the system will automatically block any additional deposits until the window resets. This is the most effective way to proactively manage your betting budget.

Session Time Limit

Set a maximum duration for each of your gaming sessions. The 100bet system will remind you when the time limit is approaching and automatically log you out when it expires. Regular breaks help you make clearer decisions while playing.

Temporary Cool-Off

Need a short break from the platform? Activate a temporary cool-off period of 24 hours, 48 hours, or 7 days. During this time, your account will be blocked from any wagering activity, but you can still log in to view your balance and transaction history.

Full Self-Exclusion

If you need a longer break, the self-exclusion option lets you block your account for 1 month, 3 months, 6 months, or permanently. During this period, 100bet will also stop sending you any marketing communications.

Maximum Loss Limit

Set the maximum loss amount you are willing to sustain within a given period. Once the loss limit is reached, the system will temporarily block you from continuing to wager, protecting your account balance from spiralling further out of control.

Unsubscribe from Marketing Communications

You have the right to opt out of promotional emails, bonus offers or any marketing communications from 100bet at any time. This setting can be managed directly through your account profile page or by contacting our support team.

Warning Signs of Problem Gambling

Recognise the early warning signs before issues become more serious. Self-awareness is the first step toward recovery.

Chasing losses — Continuing to bet in hopes of recovering lost money, even as losses keep growing.

Lying to loved ones — Hiding betting activity or the amount of money spent from family or friends.

Neglecting bills and responsibilities — Using money meant for daily necessities such as rent, bills, or food for betting purposes.

Feelings of stress or anxiety — Feeling anxious, irritable, or restless when unable to access the betting platform.

Borrowing money to bet — Taking out loans, using credit cards, or asking others for money specifically to fund betting activity.

Unable to stop even when you want to — Having tried repeatedly to stop or cut back on betting but being unable to do so.

Remember: Identifying a problem is the most courageous step. If you or someone you know is showing these signs, do not hesitate to seek help immediately.

Tips for Playing Smart

Follow these practical tips to keep your gaming experience at 100bet fun and in control at all times.

  • 1
    Set a Budget Before You Play

    Decide how much money you are willing to lose before opening the platform. Treat that amount as the cost of entertainment, not an investment. Do not use savings, emergency funds, or money set aside for daily necessities.

  • 2
    Don't Bet When Emotions Are Running High

    Avoid placing bets when you are feeling stressed, frustrated, angry or under the influence of alcohol. Emotional instability can lead to irrational decision-making.

  • 3
    Take Regular Breaks

    Every one to two hours, step away from the screen. Stand up, drink some water, and honestly assess whether you are still playing for fun or caught in a losing cycle.

  • 4
    Understand the Games You Play

    Take time to understand the rules, return-to-player (RTP) percentages and potential risks of each game type. A solid understanding helps you make more informed betting decisions.

  • 5
    Balance with Other Activities

    Make sure betting does not become your only form of entertainment. Keep up other hobbies, spend time with family and take care of your physical and mental wellbeing holistically.

  • 6
    Use 100bet's Self-Control Tools

    Don't wait for problems to arise before using the deposit limit or self-exclusion features. Activate these tools early as a smart preventive measure.

How to Access the Self-Control Tools

Simple steps to activate responsible gaming features in your 100bet account.

Account Login

Log in to your 100bet account using your registration details. Make sure you use your own personal device for security.

Step 1
Open Account Settings

Navigate to the "Account Settings" or "My Profile" section. Look for a tab labelled "Responsible Gaming" or "Self-Control" within the settings menu.

Step 2
Choose Your Preferred Tool

Select the feature you want to activate — whether it is a deposit limit, session time limit, temporary cool-off, or full self-exclusion. Set a value that suits your needs.

Step 3
Confirm & Activate

Confirm your selection. Deposit and time limits take effect immediately, while reducing an existing limit requires a 24-hour cooling period before the lower limit can be applied.

Step 4

Need Help? If you have difficulty accessing the self-control tools or need further guidance, the 100bet customer support team is available 24 hours a day, 7 days a week via live chat or email at [email protected].

FAQ — Responsible Gaming

For short-term self-exclusion (less than 6 months), a mandatory cooling period applies before the account can be reactivated. This is a protective measure designed to ensure you are truly ready before returning to play. For permanent exclusion, the account cannot be reopened. Please contact our support team for more information on this process.

A deposit limit decrease (for example, from RM500 to RM200) takes effect immediately to protect users. However, a deposit limit increase requires a 24-hour cooling-off period before it comes into effect. This policy ensures that any decision to raise a limit is made thoughtfully, not impulsively during a gaming session.

100bet enforces a strict KYC (Know Your Customer) process during registration. All users are required to submit valid government-issued identification such as a MyKad or Malaysian Passport confirming they are 18 years of age or older. Accounts that fail to verify their age within the designated timeframe will be restricted from all betting activity until verification is complete.

Your account balance remains safe throughout your self-exclusion period. You may request a withdrawal of your balance even while your account is suspended. Our support team will assist in processing your withdrawal within the designated timeframe. Your funds belong to you and are always accessible for withdrawal.

If you are concerned about someone you know, the most effective approach is to have an honest, empathetic conversation without passing judgment. Encourage them to speak with a mental health professional or counsellor. You can also contact the 100bet support team via email for guidance on how to help a loved one who may be struggling with a gambling problem.
Play Safe & Responsibly

Join 100bet — Entertainment Under Control

Open your 100bet account today and enjoy Malaysia's best betting experience, complete with self-control tools, 24/7 support and a full commitment to your safety.

Bahasa Melayu